Plain English, like everything else we do.
Last updated 19 October 2026.
EARLY DART LTD, registered in England and Wales, company number 16156441. Registered office: Tall Trees, Beehive Lane, Moulton, Northwich, Cheshire, CW9 8NT. We are registered with the Information Commissioner's Office as a data controller. Questions about your data: contact@earlydart.com or 07956 980552.
This policy covers our website, our workshops and courses, our services, and our customer relationship with buyers of The Dashboard. If you use Launchpad Pro, our CRM platform, its own Privacy Policy and Data Processing Agreement apply to the data you hold in it.
When you enquire, book a seat or buy something: your name, email address, phone number, business name and anything you tell us in your message. For Dashboard orders we also record your company or partnership number (or your business-use declaration if you are a sole trader), the computer we licensed and its licence key, and the version of the terms you accepted.
When we install or support The Dashboard: a record of each session — the date, who attended, what you asked us to do and what was done. We do not copy or keep your business data; the Dashboard runs on your own computer and does not send your business data to us.
When The Dashboard checks in: about once a month your copy of The Dashboard sends us a short check-in — the computer code, the licence key it holds, the identifying mark of the copy, the date it was built, who supplied it and the number of copies made from it. It contains none of your business data, files or customer details. The check-in arrives through a form on our website.
When you visit the site: cookies and similar technologies, explained in our Cookie Policy. Analytics and advertising cookies are only set if you accept them.
Payments are handled by Stripe. Card details never touch our website and we never see them.
Enquiries and customer details are stored in our CRM, Launchpad Pro, which runs on the HighLevel platform and its providers (hosting in the United States under UK-approved safeguards). Payments go through Stripe. Our website is hosted by GoDaddy. If you accept marketing cookies, Meta and Google receive the usual advertising signals. When you send an enquiry through our website, Meta also receives the scrambled (hashed) details described above. We do not sell your information to anyone, ever.
Enquiries that go nowhere: 12 months. Customer and order records: six years after the last transaction, because tax law requires it. Installation and support session records: 24 months. Licence key and check-in records: six years after the last check-in. Marketing consent: until you withdraw it.
You can ask us at any time to see the data we hold about you, to correct it, to delete it, to stop using it for marketing, or to send you a copy in a portable format. Email contact@earlydart.com and we will respond within one month. There is no charge.
If you are unhappy with how we have handled your data, tell us first and we will try to put it right. You also have the right to complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint, or 0303 123 1113.
If we change this policy in a way that matters, we will update the date at the top and, where we have your email address, let you know.